Established in 2018 – Supplier of CRM Business Management system
We will prove the value of our solutions. The value of Custrack solutions is proven through quick, quantifiable results. We provide extensive hands-on training and accompanying documentation to ensure that you fully understand the solution. We provide workshops with management and with operational staff to ensure that we understand your business needs prior to making a large investment.
With Custrack’s basic features you will have the ability to manage the information on your database with ease and accuracy; you can run detailed searches on the database and view the search results in several ways. You can log each and every contact with a customer (calls, emails, faxes etc.) to always know what has been said and done by whom; you can also assign call targets and create reports on calls. You can do bulk marketing exercises via fax, email or SMS. You can set up and manage (step-by-step) sales pipelines and send quotes and invoices directly from the system. You can capture each and every product installed at a customer with information such as serial numbers, expiry dates, product codes – this screen is usually customised for each client so as to ensure maximum efficacy.